Last updated v11.3.0
Allows for the updating of system preferences, email address, or password changes.
MFA (Multi-Factor Authentication) Bypass - Depending on the MFA bypass option chosen after initial login, this option will allow the account to enable or disable the system to remember this device/web browser and bypass MFA for 30 days, or prompt for MFA at each login.
- Time Zone - Set your preferred time zone.
- Change Password - Type a new password into the “New Password” and again in the “Verify New Password” boxes. The system will be updated with the new password specified and must be used on all future log-ins.
- The current password is required to make this change.
- Email - This email address will be used to receive system notifications and retrieve lost passwords.
- The current account password is required to change the email.
Client Sign Up Requests
Approve or deny clients that have requested access to the Employer Center for their group administration. Clients can access member benefits information, forms, questions, etc. from the Employer Center. Client Services should verify the identity of the requester prior to approval.
- Access the requests by clicking the MY ACCOUNT main menu option, then clicking, MY CLIENT REQUESTS.
- Select the requests to review from the list.
- Review the request for validity.
- Enter the underwriter number prior to the group number that the client entered in the CLIENT ACCESS box. Example: 006GXX.
- Add any comments. The client will see these comments via email when they receive the approval or denial.
- ACCEPT or DECLINE the request using the buttons provided.
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The client user will receive an email when they are approved or denied. |
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