My Info - PC

Last Updated v1

The My Info page displays general information and announcements

Links - The left link bar can contains links to websites, information, and documents.
Fee Schedule - The fee schedule option allows providers/practitioners to view/download a copy of the network fee schedule associated with their Tax ID/TIN.
- Select the Tax ID from the list (only IDs associated with the logged in account will be displayed).
- Once selected, click the View Fee Schedule button. If a fee schedule is on record for the selected ID, the web browser will download a copy in Excel format.
  - The options to view/download the fee schedule file will vary based on the web browser used to access Web eXchange.
Frequently Asked Questions - This section provides links to other forms, search screens, and information in Web eXchange.
- Some options will deliver you to the Claims or Demographics search pages. Find the claim(s) or provider(s) for which you wish to request/update information, select them, and use the Question option above the search grid.
- Some options will deliver you to the Forms page. Find the desired form or question options and follow the on screen instructions to complete the process.

My Info - The My Info menu option will take you to the main home page in Web eXchange. See the Help topic “My Info” for details.
Claims: Search for claim and status information based on your client access.
Demographics - Search for practitioner/provider/facility information.
Forms: Ask Questions, fill out web/online forms, or download-able forms (not all forms available for all plans). See the Help topic “Forms” for details.
My Account - Access account settings and transaction history.
Help: Access this help guide.
Logout: Exit the Web eXchange system, and return to the main login screen.