Department Admin Security

This section of the Department Admin area allows authorized administrators of the specified department to assign access to their department for any existing IWS user account.  In addition to granting access to the department, the admin can edit document type, queue, and security group permissions for the user all in one location.  This makes user access administration easier when adding a new department user.

User Search/List

Use the list to find and edit or copy permissions for an existing user.

• The search/filter boxes above each column can be used to find a specific user in the list.
• Each column can be sorted by clicking on the column header.  Click the header multiple times to change the sort order.
• Access: ON - Grant access to this department to the user in that row.
  • This option does not give the user access to any queues, document types or security groups within the department.  Use the Copy Permissions and/or Edit Permissions buttons for specific access within the department.

Copy Permissions

The Copy Permissions function allows you to copy all department level permissions from one user to another.  The destination user must already exist in IWS and be granted access to this department via the Access toggle.

The copy process

• Find the user in the list to copy FROM.
• Click the Copy Permissions button on the row for the FROM user.
• The Copy Permissions box will be displayed.

• Click the To User(s) box and select one or more users to copy the permissions TO.
• Click the Save icon to complete the copy process.
• The system will display a confirmation message that the copy was complete.
• Use the Edit Permissions button to verify the permissions we copied properly or to modify the permissions after the copy.

Edit Permissions

The Edit Permissions function allows you to edit the permissions for the user on the selected row.  The user must already exist in IWS and be granted access to this department via the Access toggle.

Document Types (Tab)

Grant or deny access for this user to individual document types in this department.

Action Buttons

• Close: Closes the record and returns to the user list.
• Add All: Add all document types in the list to the user.
• Remove All: Remove all document types in the list from the user.

Fields and settings

• Access: ON - Grant access to the document type in this row.
• The search/filter boxes above each column can be used to find a specific document type in the list.
• Each column can be sorted by clicking on the column header.  Click the header multiple times to change the sort order.
  

Queues (Tab)

Grant or deny access for this user to individual queues in this department.

Action Buttons

• Close: Closes the record and returns to the user list.
• Add All Access: Add all queues in the list to the user.
• Remove All Access: Remove all queues in the list from the user.
• Add All Notify: Add email notifications for all queues on the list for this user.
  • **Be cautious with this option.  If these are  high volume queues, the user will receive an email for every item entering the queues.  This option is typically reserved for specialty queues or high priority, low volume queues.
• Remove All Notify: Remove email notifications for all queues on the list for this user.

Fields and settings

• Access: ON - Grant access to the queue in this row.
• Notify: ON - Add email notifications for this queue for this user.
  • **Be cautious with this option.  If this is a high volume queue, the user will receive an email for every item entering the queue.  This option is typically reserved for specialty queues or high priority, low volume queues.
    
• The search/filter boxes above each column can be used to find a specific document type in the list.
• Each column can be sorted by clicking on the column header.  Click the header multiple times to change the sort order.