The first account approved for an Employer is the “master” account for that employer group. That master account can create user logins for other HR or plan administrative staff. Security roles can be assigned by the master user (as supplied by the TPA.)
When adding a new Employer Center user, fill out all required fields and click the SAVE icon. Once saved, the security access groups will appear and you may grant access to specific areas of the Employer Center.
**The password field is only available when creating a new account. Once the account is saved, the password is not editable from the user maintenance area. The new user may use the password reminder option on the login screen if there is an issue logging in.