All claims are shown in DOS order from newest to oldest.
Searching Claims - Claims can be filtered by typing in search criteria below the respective column heading. Filtering will happen as the criteria is typed in. There is no need to click any additional buttons to perform the search.
Filters can be cleared by removing the search criteria from the boxes.
The DOS filter must be entered in YYYY-MM-DD format |
The claim detail screen is valuable for seeing how your claim was submitted from your doctor, and how you claim is paid in accordance with your health plan.
Accumulator - A Year and Product must be selected before any accumulator information will be presented. Dollar values represent the amount accumulated toward your deductible. The paper icon in the bottom right corner can be selected to view the plan document which corresponds to the accumulators being viewed. This document can be reviewed for deductible information pertaining to your plan.
Cobra - Information regarding Cobra effective and payment dates are presented on this screen. This screen will show the message “This Participant is not on Cobra” if the person being viewed is active or not participating in Cobra.
Flex - You must select the year and account to view Flex accumulators.