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Client Sign Up Requests

Approve or deny clients that have requested access to the Employer Center for their group administration. Clients can access member benefits information, forms, questions, etc. from the Employer Center. Client Services should verify the identity of the requester prior to approval.

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Access the requests by clicking the MY ACCOUNT main menu option, then clicking, MY CLIENT REQUESTS.

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Select the requests to review from the list.

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Review the request for validity.
Enter the underwriter number prior to the group number that the client entered in the CLIENT ACCESS box. Example: 006GXX.
Add any comments. The client will see these comments via email when they receive the approval or denial.
ACCEPT or DECLINE the request using the buttons provided.

The client user will receive an email when they are approved or denied.