Allows for the updating of system preferences, email address, or password changes.
Preferences (1)
- Email - This email address will be used to receive system notifications and retrieve lost passwords.
- Opt Out of Email Updates - When checked, the system will no longer send notifications to your email. These include items such as, notification of claim payments, transaction status updates, and new messages to read.
- Electronic EOB - When checked, paper EOB's will no longer be sent to your address. A notification with a link to your EOB will be sent to the email address provided on this screen.
Change Password (2)
Type a new password into the “New Password” and again in the “Verify New Password” boxes. The system will be updated with the new password specified and must be used on all future log-ins.
Permission To See My Claims (3)
Unless you are a child under the age of 18, other family member's cannot view your claims until Web eXchange has been configured to allow this access.
Family member's that do not currently have a Web eXchange account will not show up here. They must first go through the Web eXchange account signup before showing up on this list. |
Access is granted by checking the box in the Allow Access column next to the family member's name. It can be taken away in the future by unchecking the box. Access is changed as soon as the box is checked or unchecked. There is no need to take any additional action to save the changes.