The Login Screen

Login

• Existing users can login by entering their user name and password, and clicking the SIGN IN button.

Self Service Tools

Create Account

Plan members/students can create a myHealth account using Create Account option.

• Complete all required fields.
• Member ID and Group Number information can be found on the member's ID card.
• Password policy requirements will be listed below the form.
• Non-Benefit members - Special instructions will be provided to if you have been directed to register on myHealth as a non-benefit user.

I forgot My Password

Select this option to recover a lost/forgotten password.

There are two options to recover/reset the password.  Answering predefined security questions, or validating member information.

1. Security Questions: If you completed the security questions section of your account after first login, this option will be available.
   1. Enter the user name for the account and click Next Step (if the user name is also not recalled, please go back to the login screen and use the "I need my User Name" option).
   2. myHealth will now display the security questions for the related account.  Answer the questions with the proper answers and click Next Step.
   3. myHealth will now present the define new password screen.  Enter the new password twice to confirm and click Change Password.
   4. Go back to the Login page and login with the new password.

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I need my User Name

Select this option to recover a lost/forgotten user name.

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• Enter the email address on file for the account and click Next Step.
• myHealth will send an email with the requested user name to the verified email address.

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