Allows for the viewing of Claims, Accumulator, Flex, and Cobra information.
- Viewing a Participant's Claims - Select a person by clicking on the folder icon to the left of the person's name. Claims, Accumulator, Flex, and Cobra selections will be made available after a person is selected.
- What Does the Lock Symbol Mean? - The family member is 18 years of age or older, and the member must allow access from their account to other family members. This is due to HIPAA (Health Insurance Portability and Accountability Act section 108). Other family members must sign up for their own account before being able to provide access to their information.
All claims are shown in DOS order from newest to oldest.
Searching Claims - Claims can be filtered by typing in search criteria below the respective column heading. Filtering will happen as the criteria is typed in. There is no need to click any additional buttons to perform the search.
Filters can be cleared by removing the search criteria from the boxes.The DOS filter must be entered in YYYY-MM-DD format
The Charges filter must omit the $ sign and must include the decimal even if there are no cents.- Viewing a Claim - Click anywhere in the row of the claim to be viewed. This will pop up the claim detail screen.
- Paging - The bottom of the grid contains the current page being viewed and the total number of pages. The page can be changed by using the forward or back arrows.