Last Updated v11.3.0

The Coverage screen will show demographic and detailed plan coverage information for the employee and any dependents on the plan.

Name - This area shows name and demographic information about the member.

ID - This area shows employer and member identification information.

  • Temp ID Card (if available for the employer):  Click this option to see a PDF copy of the member's ID card.
    • Email Card:  Once the ID card is visible on screen, click the EMAIL CARD button to send a PDF copy of the ID card to a specified email address.

Products - This area shows all covered products and details for the employee.  Select any product row to see the history of coverage for that product.

  • Select the "View Plan" icon next to each product to display the related plan document.
  • Select the "View Amendments" icon (if applicable) next to each product to display any available plan amendments or secondary documents.

Family Members - Select a family member and a new window will show with that member's information.


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