This screen is used as a communication tool between the employee, employer, and the TPA. Links, announcements, messages, and TPA transaction history can all be accessed from this screen.
How to Access
- Log into the Web eXchange Employer Center
- Select the “Info Center" button from the toolbar
Messages: This can be used as a communication tool between the employer HR staff, and plan participants. This behaves somewhat like a very simplistic web email system.
My Account: Used to change the existing email address and password associated with the account which is logged into.
Approve Trans: Review transactions that are pending employer approval before they are sent to the TPA for processing. This is not on by default.
My Transactions: Contains a history of the transactions the employer has submitted directory to the TPA.
Announcements: Look for up to date information from your employer and TPA. Click on the announcement body to read the full text of the announcement.