For help with the Web Exchange system, use the menu on the left to navigate through our documentation or search in the upper right area of the page for what you need assistance with. To report feedback about the Web eXchange system, select Questions from the main menu inside of Web Exchange and "Website Feedback" as your question category.
Thank you for choosing Web eXchange!
The Login Screen
- Existing users can login by entering their user name and password, and selecting the appropriate Center.
- Member Center - Plan participants/insured members and dependents.
- Employer Center - Employer/Client groups and brokers.
- Provider Center - Hospitals, physicians, and all provider types.
- PPO Center - PPO Networks.
- Enrollment Center - For client open enrollment. Your employer will advise if you are supposed to use this Center.
- Forgot Username or Password - Click either link to enter the password reminder page. Fill out either your user name or email address, and the system will send an email to the address on file that matches. The email will show BOTH your user name and contain a password reset link.
